Focus Topic Areas:

• All populations eligible for WIA or other workforce development programs and services
  
  
• Youth initiatives/programs, adults, dislocated workers, incumbent workers, unemployed & underemployed
  
  
• Retention, retraining of employees
  
  
• Underserved populations and special needs (disabilities, institutionalized, special programs, TANF, etc.)
  
  
• Service providers
  
  
• Technology and management information systems, etc.
  
  
• Rapid response programs
  
  
• Training programs, potential employee assessment processes, etc.
  
  
• Customer services, friendly system, etc.
  
  
• Customer satisfaction surveys, meeting customer requirements
  
  
• Benchmarking, best practices for programs and services
  
  
• One-stops delivery system, seamless system, etc.
  
  
• Infrastructure issues (one-stops, equipment, facilities, training)
  
  

Suggested Tasks:

1. Review Council Study Group Reports for specific recommendations for this committee.
   
   
2. Charter sub-groups to address key issues or identify improvement needs, etc.
   
   
3. Ensure an effective and customer focused one-stop system is in place in West Virginia.
   
   
4. Identify all populations served by workforce development to make sure appropriate and effective programs and services by creating models that meet the needs of employers and potential workers.
   
   
5. Make recommendations for the overall one-stop infrastructure.
   
   
6. Charter a Youth Assembly to assist create a youth development system and provide recommendations to the Council on youth issues.
   
   
7. Encourage alignment of WIA programs and services to create a seamless learning pipeline.
   
   
8. Ensure the appropriate technology is leveraged to advance the programs and services.
   
   
9. Ensure an effective outreach/recruitment systems are in place for all populations (e.g., youth, adults) to have the opportunity to access an education and career path that leads to a productive future.
   
   
10. Develop targeted strategies that ensure opportunities for career development and advancement across all populations.
    
    
11. Address support services issues that create barriers or challenges to accessing training opportunities and ultimately engagement in productive work.
    
    
12. Maintain effective consistent dialogue with all WIA customers through focus groups, work group meetings and surveys.
    
    
13. Ensure an adequate number of quality service providers exist.